ck44 game Terms and Conditions

General Provisions and Definitions

1.1 Nature of the Agreement

These terms and conditions ("Terms") form a binding legal agreement between the organisation operating the ck44 game platform ("Company") and any user of the platform ("Member"). By accessing the platform, creating an account, or using any service, the Member is considered to have fully accepted these Terms.

1.2 Key Definitions

The meanings of the following terms used in these Terms are given below:

• "Platform" — the ck44 game website, mobile app, and all related digital services.
• "Member" — any person registered on the platform.
• "Account" — the digital identity of a Member containing their personal profile, balance, and transaction records.
• "Real Money Bet" — any wager or game session played with real funds.
• "Bonus Funds" — additional credits granted under a promotional offer.
• "Wagering Requirement" — the multiplier indicating how many times bonus funds must be wagered before they can be withdrawn.

1.3 Applicable Law

These Terms will be interpreted in accordance with applicable law. It is the Member's responsibility to ensure that online gaming activities are legal in their own region. ck44 game does not accept accounts from persons where such activity is prohibited.

Account Registration and Eligibility

2.1 Age Requirement

To open an account and use any service on the ck44 game platform, the Member must be at least 21 (twenty-one) years of age. The Company may request valid proof of identity to verify age at any time. Accounts created with a false age will be closed immediately and all funds may be forfeited.

2.2 Single Account Policy

Each Member may operate only one account. Opening multiple accounts under the same name, from the same device, or using the same payment method is strictly prohibited. If multiple accounts are detected, all accounts will be closed and any bonus funds will be cancelled.

2.3 Accuracy of Registration Information

All information provided at registration — name, mobile number, email, and payment details — must be accurate and complete. If any details change, the Member must notify the platform's support team without delay. The Member is solely responsible for any complications arising from incorrect information.

2.4 Identity Verification (KYC)

The Company may request identity verification at any time — particularly before large withdrawals. The Member may be required to submit a clear copy of a national ID card, passport, or driving licence. Withdrawals may be placed on hold until verification is complete.

Account Management and Security

3.1 Protecting Login Credentials

A Member's username and password are strictly personal. Sharing this information with anyone or allowing a third party to use the account is completely prohibited. If unauthorised access is suspected, the Member must immediately notify the 24/7 support team and change their password.

3.2 Account Transfer Prohibited

Selling, transferring, or gifting an account to another person is prohibited. If this rule is violated, both accounts will be permanently closed.

3.3 Inactive Accounts

An account will be considered inactive if there has been no login or transaction for 12 consecutive months. The Company will notify the Member about any balance remaining in an inactive account by means of a separate notice.

Deposit and Withdrawal Policy

4.1 Minimum Deposit Amount

The minimum deposit amount at ck44 game by any method is ৳200 (two hundred taka). Currently supported deposit methods are: bKash, Nagad, Rocket, Upay, and bank transfer (including Sonali Bank, Dutch-Bangla Bank, and other major commercial banks).

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳500 (five hundred taka). Withdrawals are generally processed within 15 minutes to 2 hours. Withdrawal methods: bKash, Nagad, Rocket, Upay, and bank transfer. Members may only withdraw to a payment account registered in their own name.

4.3 Source of Funds

The Member confirms that all deposited funds come from a legitimate source and are not connected to any illegal activity. The Company reserves the right to hold funds for suspicious transactions until verification is complete.

4.4 Transaction Errors

The Company will take appropriate steps to return any funds incorrectly credited or debited due to a technical error. If a Member identifies such an error, they must notify the support team without delay.

Bonuses and Promotional Offers

5.1 Welcome Bonus

New members can receive a 100% bonus on their first deposit, up to ৳10,000. For example: depositing ৳1,000 adds ৳1,000 in bonus, bringing the total balance to ৳2,000; to withdraw this bonus, a wager of 20 times the bonus amount — i.e. ৳1,000 × 20 = ৳20,000 — must be placed.

5.2 Bonus Usage Terms

The following rules apply to the use of bonus funds:

• The wagering requirement must be met within the specified time from the date the bonus is received.
• Bonus bets on certain specific games may not count towards wagering calculations — the detailed terms of each offer apply separately.
• Real money balance is kept separate from bonus funds until the wagering requirement is fulfilled.
• A maximum bet amount from bonus funds may be set.

5.3 Reasons for Bonus Cancellation

The Company reserves the right to cancel a bonus in the following circumstances: if evidence of rule violation is found, if a bonus is claimed from multiple accounts, or if there is a clear indication of bonus abuse.

Betting Rules

6.1 Validity of a Bet

A bet will be considered final only when the platform has successfully recorded it and sent a confirmation message to the Member. For bets that remain uncertain due to technical disruption, the Company's system logs will be treated as the final evidence.

6.2 Sports Betting Rules

If an event in sports betting is cancelled or postponed, action will be taken in accordance with the Company's own rules — cancelled event bets are generally refunded. Separate detailed rules apply for all sports including cricket and football.

6.3 Casino Game Rules

The game provider's specific rules apply to all casino products including live casino and slot games. If the connection is lost during a game, the game result will be determined according to the server logs.

6.4 Incorrect Odds or Technical Errors

The Company reserves the right to void bets placed by taking advantage of clearly incorrect odds or game configurations. In such cases, the bet amount will be returned to the Member's account.

Prohibited Activities

7.1 Fraudulent Activities

Any of the activities described below are strictly prohibited:

• Using any software, robot, or script to automate gameplay or betting.
• Using any third-party software to manipulate game results.
• Attempting unauthorised access to another Member's account.
• Operating multiple accounts for the purpose of claiming bonuses.
• Using the platform for money laundering or any other financial crime.
• Betting in collusion ("collusion") with other members.

7.2 Consequences of Violations

If any of the above prohibited activities are detected, the Company may close the relevant account, forfeit funds, and if necessary notify law enforcement authorities, without prior notice.

Account Suspension and Closure

8.1 Account Closure by the Company

ck44 game may temporarily suspend or permanently close any account due to breach of terms, suspected fraud, or security reasons. The Member will be informed of this decision via email or live chat.

8.2 Account Closure by the Member

A Member who wishes to voluntarily close their account may contact the support team. All pending withdrawals will be processed before the account is closed.

8.3 Self-Exclusion

If a Member feels that gaming is becoming harmful to them, they may request self-exclusion. Detailed guidance on this is available in the Responsible Gaming section.

Responsible Gaming

9.1 Mindful Gaming

ck44 game believes that gaming is a form of entertainment and should never be seen as a source of income. All members are advised to play within their means.

9.2 Setting Limits

Members can set daily, weekly, or monthly deposit limits on their account. Once a limit is activated, it cannot be changed until the set period has elapsed.

9.3 Protection of Minors

Anyone under the age of 21 may not use this platform. It is the account holder's responsibility to keep their device secured from minors. Upon receiving a report of a suspected underage user, the Company will take immediate action.

Privacy and Data Protection

Full details of how a Member's personal information is collected, stored, and used can be found in the Privacy Policy. The Privacy Policy also applies for the entire duration that these Terms remain in effect.

10.1 Data Security Standards

ck44 game uses SSL encryption and modern security technology to keep Member data safe. Payment information is not stored on the Company's servers — the process is completed directly through the payment gateway.

10.2 Disclosure of Information

Personal information will not be disclosed to any third party without a legal obligation or the Member's consent. However, necessary information may be shared with the Company's service provider partners, as stated in the Privacy Policy.

Dispute Resolution

11.1 How to Submit a Complaint

In the event of a dispute or complaint, the Member should first contact the support team via 24/7 live chat or email. The complaint must be described clearly, and attaching the relevant transaction ID or screenshots will allow for a faster resolution.

11.2 Resolution Timeframe

After receiving a complaint, the Company will investigate within a reasonable time and inform the Member of the outcome. Complex matters may require additional investigation. See the FAQ section for more details on support team decisions.

11.3 Final Decision

The Company's system logs and records will be treated as the final evidence for matters relating to game results and transactions on the platform. The procedure for appealing a Company decision must be followed through the support team.

Changes to Terms

12.1 Right to Make Changes

ck44 game reserves the right to change, amend, or update these Terms at any time. Members will be notified of significant changes via email or a notice on the platform.

12.2 Effective Date of Changes

Updated terms will take effect from the date of publication. Continued use of the platform after changes are made will be considered acceptance of the new terms. If a Member does not agree with the new terms, they may close their account.

12.3 Contact

For any questions about these Terms or ck44 game, please contact our support team. Visit the relevant page to learn more about us. Support is available 7 days a week, 24 hours a day in Bangla and English.